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Forum Discussion
JayB600
Oct 03, 2022Aspirant
Only 1 device(MacBook Air) not connecting to satellite (RBS750)
I am unable to get my MacBook Air to connect to the internet via the RBS750. My MacBook states that the wifi is connected and it’s even listed as attached device to the RBS750 in the admin console, b...
- Oct 09, 2022
I was able to resolve this by resetting BOTH the RBR and RBS - defaulting back to the factory settings, and then using the app to “set up a new orbi system.”
JayB600
Oct 04, 2022Aspirant
IPv6 is not enabled on RBR.
On the MacBook Air it states “Wi-Fi is connected to [network name] and has the IP address [IPv6 address]”
CrimpOn
Oct 04, 2022Guru - Experienced User
JayB600 wrote:
IOn the MacBook Air it states “Wi-Fi is connected to [network name] and has the IP address [IPv6 address]”
Still wondering what IP address the Orbi says it has.
- JayB600Oct 04, 2022Aspirant
The Orbi displays the IPv4 address
- FURRYe38Oct 04, 2022Guru - Experienced User
Have you removed the wifi profile from the Mac Book then while near the RBS, reconnect the device?
Something else to try while at the RBS, set a static/manual IP address ON the mac book, set IP address, Subnet Mask, Gateway and DNS.
What OSX version are you using on the Mac Book?
- JayB600Oct 04, 2022Aspirant
Yeah, I turned off the wi-if + removed the wi-if profile and then turned back on the wi-fi + attempted to connect to the network again. Unfortunately, this did not work.
- CrimpOnOct 04, 2022Guru - Experienced User
JayB600 wrote:
The Orbi displays the IPv4 address
Thanks. I am terribly fixated on minutia.
- The Orbi says the MacBook has an IPv4 address when connected to the router, and
- The MacBook says the same IPv4 address when connected to the router.
When standing next to the satellite,
- The Orbi says????? (not connected at all? The table takes over 5 minutes to update. be patient)
- The MacBook displays only an IPv6 address (no IPv4 address at all)
By chance would the IPv6 address begin with fe80, such as this one:
Link-local IPv6 Address . . . . . : fe80::9913:c3f2:15ee:7438%22(Preferred)
I believe this may be created by the MacBook itself when the Orbi router does not respond with an IPv6 address assignment.
(although, IPv6 is way more complicated than I thought possible)
- JayB600Oct 04, 2022Aspirant
Yes, that is correct.
When standing next to the RBS, the MacBook displays that it’s connected with the IPv6 address which is similar to the one you posted, but begins with ‘fd57’.