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Forum Discussion
wildeit
Oct 20, 2023Aspirant
Opinions on network design
Hello, I was hoping someone may advice on net work design and/or confirm/deny the cause of a possible issue. I have a client with a Orbi RBK353 system, 1 router, 2 satellites. Due to constraints w...
KevinLiT
Oct 20, 2023NETGEAR Moderator
Hello wildeit ,
Welcome to the NETGEAR Community!
I understand that you are having issues with the network connection between your router and your satellite. Issues like these are usually observed when the satellite has a different firmware than the router. Please ensure your satellites and router are on the same firmware. Secondly, switch your 2nd satellite with the first satellite and check if you are still having the network connection issue between your router and your satellite. This issue may be device-dependent.
(Please post the satellite and router model so I can provide additional resources.)
Best,
Kevin
Community Team