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Forum Discussion

agaurav's avatar
agaurav
Aspirant
May 19, 2021

Optimizing performance when used with AT&T Arris BGW210-7000

I have an Orbi 6 router. The model is actually RBR850 (not RBR50). Firmware version is V3.2.18.1_1.4.14. I have connected it to my AT&T Fiber 1gbps service via Ethernet port into the Arris BGW210-700...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 25, 2021

Any progress on this? 

 

Even though Orbi is in the IP Pass thru section of your ISP modem/router, it should be getting most of it's traffic thru the IP pass thru feature and not being routed by the modems router portion. You are in a double NAT condition, however IP Pass Thru will work in this condition when connected to a router or gateway modem with a built in router infront of the RBR.

  • agaurav's avatar
    agaurav
    Aspirant
    May 26, 2021

    I gave up. There is far too many parameters and I don't see what else I can do or try. I setup the AT&T Arris gateway in IP passthru mode. Internet works on my wireless devices connected to the Orbi 6.

     

    I get high bandwidth of 300-500 mbps but sometimes my kids will say that scrolling on some apps is slow on their phones. I have no idea why. I figured maybe the DNS is an issue because on my windows laptop I often get dns_probe_finished_nxdomain problem for 1-2 seconds and the page loads automatically. But who knows what is going on.

     

    I have no more inputs/parameters to make further progress or debug/triage the problem.