Forum Discussion

Aspirant

Dec 23, 2023

Or I AX6000 Tri-band mesh WiFi 6 router RBR850. Keeps losing the connection to the satellite Orbi.

I live in an old granary where the walls are very thick, and so I purchased a Orbi RBR850 with two satellites, which seem to work at first, but now all seems to keep disconnecting from the satellites...

Towny

Aspirant

Dec 23, 2023

i have looked on the app and it says the Firmware version is V4.6.14.3, also tried a update and it says it is up to date. It tense to rectify itself, but on occasions, I have to reset the whole system.

I have done a back to factory settings and a reboot.

Thanks

FURRYe38

Guru - Experienced User

Dec 24, 2023

v7 is most current. Some may not see this in the Auto Updater so you'll need to manually update the RBS first then RBR lastly"

https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/New-RBR850-RBS850-Firmware-Version-7-2-6-21-Released/td-p/2333936/jump-to/first-unread-message

Towny
Aspirant
Dec 29, 2023
Hi

Thanks for the advice on how to update to V7 which I have done today, and I’ll see if that resolves my issue over the next few days.

Thanks for your help
- FURRYe38
  Guru - Experienced User
  Dec 29, 2023
  👍