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Forum Discussion
Orbi - RBK752 - No internet
Hi, I have issues with internet dropping from my satellite unfrequently. I think it is multiple issues and this has been ongoing for a while. The status and history: Fully functioning at 4.6....
CrimpOn - The Iot Network is visible on my phone and computer. All the time more or less.
I have it now. It is disabled in the Orbi GUI.
Dreas89 wrote:
CrimpOn - The Iot Network is visible on my phone and computer. All the time more or less.
I have it now. It is disabled in the Orbi GUI.
If the IoT network is disabled in the GUI, but appears on the phone and computer, this is definitely "not right".
The point of checking the actual MAC address of each WiFi access point that is broadcasting this SSID is to determine exactly which Orbi units are broadcasting the IoT SSID. On Android phones/tablets, I like to use WiFi Analyzer by Kevin Yuan (there are dozens of similar apps). On Windows, the free WiFi Info View by Nirsoft is really convenient because there is an Advanced setting where I enter the specific SSIDs to look for (in this case the primary WiFi SSID and the IoT SSID). That keeps all the neighborhood WiFi systems from distracting me. Then, click on the heading for the MAC column and they all get sorted by MAC address. Each WiFi access point has one hardware MAC address and the Orbi creates "pseudo" MAC addresses for the various activities. 2.4G gets one variation. 5G gets another. The physical hardware LAN another, etc.
I have enabled Guest (MadDog) and IoT (Bad-IoT) on an Orbi RBR750. So the display should look something like this:
Notice that "CD-D6-02" is common to every WiFi MAC address, which is because they are all on the same RBR750 router. I do not have an RBR750 satellite. Each satellite should appear in a similar fashion.
I realize this IoT issue isn't really a practical concern, but it would be interesting to know exactly which physical access points are broadcasting the IoT SSID.
Thanks, I downloaded the WifiInfoView and found some interesting stuff.
First of all, I have hidden Wifis according to the table.
I have what I assume is a crappy Satellite as it is broadcasting the IOT network. First I found 3 of them, 2.4ghz on all. Changed the name to just IOT - two updated it but one kept the name as it was before. Now somehow both IOT are gone but my faulty satellite still shows the old name of the IOT. I have attached pictures.
I tried putting in the RBS firmware once again without any luck.I will add the IOT setting into another post.
This is how my settings look like:
I press apply and I still got the old IOT name.
How do I send this to Netgear?
How can I further troubleshoot this?Thanks for the detailed information. Yes, the three Orbi units appear to be broadcasting the primary and guest WiFi SSIDs as they should (both 2.4G and 5G for the primary times 3 = six. both 2.4G and 5G for the guest = six)
The satellite that has "CD-D6-F2-2F" in the MAC address is broadcasting an IoT SSID that is no longer correct (and should not be broadcast at all). I am assuming that IoT was enabled and Applied when it was changed to the SSID "IoT".
Interesting that the satellite broadcasts "IoT" on only one WiFi channel.
As to how to notify Netgear... I have no idea. All I can find is, "open a support case", which is not possible once a product has passed 90 days.
p.s. the hidden SSIDs are the WiFi backhaul link between router and satellites.
