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Forum Discussion
physast
Oct 03, 2021Guide
Orbi + August lock (WiFi) = disconnect/reconnects
It was suggested that I post about this problem in this forum. I have a CBR750 with one satelite mesh system on a 1GB cable internet. I have about 20 devices connected. My issue is that my august...
FURRYe38
Jan 16, 2022Guru - Experienced User
Ya, we saw same issue on Orbi AX 8 series and NEST Thermostat controllers. They were ping ponging back and forth and causing low batter messages on the controllers. Recent FW on the AX series seems to be working now.
Cdhappz
Jan 16, 2022Aspirant
I'm not sure what the August locks are but perhaps the issue is similar to what I was experiencing with my Samsung smart tv. The issue I was having is that the TV was connecting to the 5ghz network side of the orbi but samsungs tech does not support that and they say to manually connect to the 2.4ghz network. The only problem with that is as you know orbi does not have that feature. We were getting multiple disconnects from the TV and it disrupted my other devices. The way I worked around the issue was disabling the internet connection on my TV and using a fire stick as a work around.
- FURRYe38Jan 17, 2022Guru - Experienced User
Cdhappz wrote:
I'm not sure what the August locks are but perhaps the issue is similar to what I was experiencing with my Samsung smart tv. The issue I was having is that the TV was connecting to the 5ghz network side of the orbi but samsungs tech does not support that and they say to manually connect to the 2.4ghz network. The only problem with that is as you know orbi does not have that feature. We were getting multiple disconnects from the TV and it disrupted my other devices. The way I worked around the issue was disabling the internet connection on my TV and using a fire stick as a work around.