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Forum Discussion
Orbi + August smart lock frquent disconnect/reconnect
I have a CBR750 with one satelite mesh system on a 1GB cable internet. I have about 20 devices connected. My issue is that my august smart locks (wifi versions) keep disconnecting and reconnecting. T...
It is indeed frustrating that Netgear does not update the product numbers on the forum menu.
Can you please describe how you are aware that the August smart lock is doing this?
(from a smartphone app? from the Orbi app? from the Orbi web interface?)
- The disconnect messages are from the August app. Also I have randomly logged in to the Orbi app and noticed the August locks not connected.
WiFi signals fluctuate in strength and quality. When I open a WiFi "analyzer" program that displays graphs of signal strength,I see channels vary all the time. Seems like WiFi devices should be designed to handle this.
Is this one specific model of August smart lock?
It sounds like there are more than one lock. Do they all exhibit the same behavior?
We do live in a dense neighborhood with at least 10 other WiFi networks around us. I only have one version of the lock which is the August WiFi lock (does not need the august connect). I have not noticed this same behavior on other smart devices, but I might not have them setup to alert me of this.
I know that my august smart locks are supposed to have about 3 - 6 months of battery life, but mine barely get to a month. I read that this could be because the locks are disconnecting and reconnecting so many times.
Is there a beta firmware for my Orbi model that might address this? Is this a known issue?