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Forum Discussion
Orbi + August smart lock frquent disconnect/reconnect
I have a CBR750 with one satelite mesh system on a 1GB cable internet. I have about 20 devices connected. My issue is that my august smart locks (wifi versions) keep disconnecting and reconnecting. T...
I have the exact same problem! Orbi RBR750 + RBS750, and a August Smart Lock Pro (3rd gen). The August connect module is 12ft away from the RBS750, with no walls between them.
I contacted August about the issue. They told me that the locks sometimes have issues with Orbi routers. I have the wifi version so they are sending me a connect to help. After what you are saying the connect might not help much.
physast wrote:
I contacted August about the issue. They told me that the locks sometimes have issues with Orbi routers. I have the wifi version so they are sending me a connect to help. After what you are saying the connect might not help much.
This is a fascinating development. I had thought that the big difference between the earlier August lock and the latest "WiFi" lock was that August abandoned that proprietary 900MHz radio link and replaced it with 2.4G WiFi. Had not realized that the lastest lock might be capable of both. Imagine, three radios in that lock! (900MHz August link, 2.4G Bluetooth, and 2.4G WiFi)
- Did the connect resolve the issue?
So far I am no longer getting any more disconnect/reconnect messages from the locks. However I do notice the connects disconnecting and reconnecting. While I don't think this has solved the issue, it might have solved the battery issue due to the disconnect/reconnect. I won't know for sure until about a month.
