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ORBI + SAMSUNG TV + BT
After a factory re-boot recommended by on-line support, the problems disappeared only to return within a day or two, just as they had done before. They relate specifically—very specifically–to what a...
Zzio got in touch after my last (rather grumpy) message with some beta upgrades to the software. I downloaded and the Orbi system worked immediately. I waited three days, during which I tested all the apps systematically, and I am happy (ecstatic!) to report that it is working well, indeed incredibly well. So there you have it, after a month and maybe thirty hours of fault-finding, it works. Early adoption is often quite difficult, but not THIS difficult.
So thanks to ZZio for persisting when I did not. And thanks to all the others who contributed suggestions and support. The Community has been a great resource (technical and emotional).
It's difficult to be gracious about Netgear. Why the tech support team in India didn't seem to have the beta upgrade, I can't fathom. Ironically they asked me for a copy of V3.2.10.1. This has led me to question whether Netgear supports them appropriately.
Thanks to all who helped.
Hi Chuck
Once more, thanks for this.
I will be away for a few days in connection with my work so maybe in the meantime something may come through. I will read the article also.
Much appreciate your continuing interest.
In the meantime just to say that Siriole is a word made up of two Welsh words: 'siriol' (which means 'serene') and 'lle' (which means 'place), so 'serene place' ..... I hope we're on the way there!
Hi,
I have the same problem with ORBI AX RBK850,
If is configured in PPPOE mode, all the streaming app just on the TV won't load, on mobile phone and PC is fine.
Now is configured in Bridge mode with the ISP router is provided by Vodafone, and is working fine.
I really would like the be albe to configure in PPPOE since I don't need the other router from ISP
I would make contact with NG support to let them know what your seeing with your ISP service. Ask the ISP if there router is required with there services or not.
You can try this, use the RBR in router mode, no PPPOE, and get the IP address from the ISP router and input this IP address into the DMZ or IP Pass-thru on the ISP router to see if t his helps any.
zzio wrote:Hi,
I have the same problem with ORBI AX RBK850,
If is configured in PPPOE mode, all the streaming app just on the TV won't load, on mobile phone and PC is fine.
Now is configured in Bridge mode with the ISP router is provided by Vodafone, and is working fine.
I really would like the be albe to configure in PPPOE since I don't need the other router from ISP
Glad to hear someone with a similar problem. 'Bridge' mode is not really what I paid £700 for, really. I guess we share the view that Netgear needs to provide us with a product that doesn't require so much technical know-how and successive lash-ups before it works!
