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Forum Discussion
ORBI 6 router and PC laptop and Macbook Pro connection problems
I connected the Orbi 6 mesh router plus two satellites(RBK753S-100NAS) I got at Costco in our house with my iphone no problem. Second iphone connected in no time also. But both of our laptops did not...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
Try disabling the following and see:
AX mode on the RBR, Armor, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only, CTS set to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849