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Will307's avatar
Will307
Tutor
Dec 19, 2022

Orbi 6E Brand New slow Web?

I have ~140 devices on my Orbi.  Subnet is 255.255.255.0 so all devices are of the form 192.168.1.*   The Web Interface is dog slow?  What gives? It took me 30 minutes to setup Reserved Addresses f...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 19, 2022

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

 

What browser are you using? Happens with other browsers? 

Try a different PC to compare?

Wire or wireless connection with the UI?

 

Wow that many devices. Wheew...maybe bogging down the UI...

  • Will307's avatar
    Will307
    Tutor
    Dec 20, 2022

    Hardware Version RBRE960
    Firmware Version V6.3.7.5_3.2.25

     

    Just bought Orbi a couple weeks ago so this has to be newest (I hope).  Some devices did not re-connect -- I'm up to 145 devices now all on 192.168.1.* 255.255.255.*

     

    I'm using the Cable that came with my new Orbi to connect my modem to NG.  Is this one good enough? I have some extra (gold) ones I could replace it with -- but I figured I would just use the one that came in the box.

     

    The model -- well -- right now I'm not sure but I will check.

     

    The App behaves fine by the way with showing all the devices I have -- its just the web that is dog slow.

     

    • Will307's avatar
      Will307
      Tutor
      Dec 20, 2022

      Also.....I got the 3 device 6E (black edition not that this matters :).  So,  1 Router and 2 Sat

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Dec 20, 2022

        What browser are you using? Happens with other browsers? 

        Try a different PC to compare?

        Wire or wireless connection with the UI?

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Dec 21, 2022

      Have you tried newer version of FW? 

      https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/New-RBRE960-RBSE960-Firmware-Version-v6-3-7-10-Released/m-p/2281548#M41316

       

      Does same thing happen with this version? 

      Will307 wrote:

      Hardware Version RBRE960
      Firmware Version V6.3.7.5_3.2.25

       

      Just bought Orbi a couple weeks ago so this has to be newest (I hope).  Some devices did not re-connect -- I'm up to 145 devices now all on 192.168.1.* 255.255.255.*

       

      I'm using the Cable that came with my new Orbi to connect my modem to NG.  Is this one good enough? I have some extra (gold) ones I could replace it with -- but I figured I would just use the one that came in the box.

       

      The model -- well -- right now I'm not sure but I will check.

       

      The App behaves fine by the way with showing all the devices I have -- its just the web that is dog slow.

       

       

      • Will307's avatar
        Will307
        Tutor
        Dec 21, 2022

        I'm already on the newest per the UI anyway