NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi 6e cannot connect to Starlink
Well I wasn't able to get the Orbi 960 to get an Internet connection with Starlink V2, using the Starlink Ethernet adapter, so have filed a trouble ticket with Netgear. The unit is getting an IP addr...
- I just purchased the orbi 6e and tried to get ot to work with my starlink gen2 and had the same exact issue. After spending three nights on the phone with netgear tech support for 3-4 hours each time and them escalating it then escalating it again to their engineering department I was given no time frame for a fix. After much research online and trying everything I could find I decided to try a netgear gs108t switch. I plugged the switch in directly from the starlink ethernet adapter then the orbi 6e into that and it works perfect. Netgear definitely has an issue with the orbi working with starlink directly but this was the only work around I could get to work.
This RBRE960 owner seems to have it working with Starlink; https://www.reddit.com/r/Starlink/comments/t246sd/netgear_orbi_router/. There are a lot of other reddit posts about Orbis, some saying it can take a long time for the Orbi to acquire an IP address.
I'm surprised that you could not get AP mode to work. Assuming you can plug a wired PC into the Starlink equipment, get an IP via DHCP and access the Internet then the Orbi base router should be able to do exactly the same thing. Is it unable to acquire an IP via DHCP plugged into the same ethernet port as a test PC?
Hi Mikey Mikey94025 ,
Yes, the laptop connection Ethernet to Starlink V2. works just fine.
Here's a picture of the IP address with ipconfig cmd being run in Windows 11 Cmd line, followed by tracert to Google's DNS 8.8.8.8
Web pages load fine from the laptop directly connected to Starlink Ethernet
The problems begin when I insert Orbi into the loop.
When using Dynamic IP and regardless of whether I select Google DNS 8.8.8.8 or not, I don't get full access to the Internet through the Orbi. However ping works fine through the Orbi to Starlink, but not with network translation of websites, eg only IP addresses work, not for example www.yahoo.com.
Tracert does not work at all with IP addresses through the Orbi.
Here you can see ipconfig on Windows shows Orbi is giving my laptop an address of 172.16.0.2 and the gateway for Orbi is 172.16.0.1. And Tracert doesn't work.
Static IP configuration makes no difference on Orbi, still the same issue.