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Caprice24's avatar
Caprice24
Tutor
May 14, 2022
Solved

Orbi 6e cannot connect to Starlink

Well I wasn't able to get the Orbi 960 to get an Internet connection with Starlink V2, using the Starlink Ethernet adapter, so have filed a trouble ticket with Netgear. The unit is getting an IP addr...
  • junior0415's avatar
    junior0415
    Jun 10, 2022
    I just purchased the orbi 6e and tried to get ot to work with my starlink gen2 and had the same exact issue. After spending three nights on the phone with netgear tech support for 3-4 hours each time and them escalating it then escalating it again to their engineering department I was given no time frame for a fix. After much research online and trying everything I could find I decided to try a netgear gs108t switch. I plugged the switch in directly from the starlink ethernet adapter then the orbi 6e into that and it works perfect. Netgear definitely has an issue with the orbi working with starlink directly but this was the only work around I could get to work.
Mikey94025's avatar
Mikey94025
Hero
Jun 06, 2022
Caprice24 wrote:

Just guessing since we're grasping at straws here -- Could it be an IPV6 thing?  Perhaps stick with Access Point mode (eliminate Double NAT, though you said before it still did not work) and then try disabling IPV6 in your Orbi, also try the different Internet Setup / Router MAC Address options (e.g., Use Computer MAC Address).

 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 06, 2022

Ok, NG has said that since this is a StarLink issue, try setting a static route on the RBR for 192.168.100.1 

Also need to ensure that the ip address for the Starlink is not on the same network as their other devices. Since the Starlink address will not change then in some cases they will need to change the third octet of their current dhcp server.

 

Let us know if this works.