NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Caprice24
May 14, 2022Tutor
Orbi 6e cannot connect to Starlink
Well I wasn't able to get the Orbi 960 to get an Internet connection with Starlink V2, using the Starlink Ethernet adapter, so have filed a trouble ticket with Netgear. The unit is getting an IP addr...
- Jun 10, 2022I just purchased the orbi 6e and tried to get ot to work with my starlink gen2 and had the same exact issue. After spending three nights on the phone with netgear tech support for 3-4 hours each time and them escalating it then escalating it again to their engineering department I was given no time frame for a fix. After much research online and trying everything I could find I decided to try a netgear gs108t switch. I plugged the switch in directly from the starlink ethernet adapter then the orbi 6e into that and it works perfect. Netgear definitely has an issue with the orbi working with starlink directly but this was the only work around I could get to work.
FURRYe38
Jun 10, 2022Guru - Experienced User
Even trying the Static Route configuration that was mentioned?
junior0415
Jun 10, 2022Guide
No that wouldn't work either. There were several conversations that they had me do and a static ip was one of them where the orbi would either toggle between waiting and no internet or it would say internet good but not work. When it would say internet good I could go into command promt and ping
one website and once that happened I would get a response back. After that one every website I would try and ping would come back with an error could not be reached message. The orbi when it said internet good acted as a choke because the speed it went was comparable to dial-up then it became a wall and blocked everything.
one website and once that happened I would get a response back. After that one every website I would try and ping would come back with an error could not be reached message. The orbi when it said internet good acted as a choke because the speed it went was comparable to dial-up then it became a wall and blocked everything.
- FURRYe38Jun 10, 2022Guru - Experienced User
Ok. Thanks for the additional information. I'll pass this on to NG for review.