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Orbi 6e cannot connect to Starlink
Well I wasn't able to get the Orbi 960 to get an Internet connection with Starlink V2, using the Starlink Ethernet adapter, so have filed a trouble ticket with Netgear. The unit is getting an IP addr...
- I just purchased the orbi 6e and tried to get ot to work with my starlink gen2 and had the same exact issue. After spending three nights on the phone with netgear tech support for 3-4 hours each time and them escalating it then escalating it again to their engineering department I was given no time frame for a fix. After much research online and trying everything I could find I decided to try a netgear gs108t switch. I plugged the switch in directly from the starlink ethernet adapter then the orbi 6e into that and it works perfect. Netgear definitely has an issue with the orbi working with starlink directly but this was the only work around I could get to work.
I think one suggested that placing a non managed LAN switch in between the RBR and Startlink adapter helped them...Like NGs GS-105/108 series may work.
billie_a wrote:
I started off without the ethernet adapter, but obviously needed a wired connection to the starlink router. I purchased a generic wi-fi extender with a wired port, paired it to the starlink wi-fi name, and orbi 6e network works fine.
I then purchased the starlink ethernet adapter, and could not get it to work reliably. In fact, it showed the same symptoms I had previously experienced with the orbi 6e and a netgear LM1200 LTE modem with Verizon. That is the system would gain an IP address, then a few minutes later, it would drop the connection and request a new IP address. I thought it was related to somehow negotiating a very short lease time, but other messages here indicate it might be the ethernet connection bouncing first (as opposed to the loss of lease resetting the port).
I have tried the orbi 6e against the ethernet adapter both in starlink router mode and in starlink bridge mode. both experienced the same problematic behavior. But with the wi-fi extender (extending starlink wi-fi and providing an ethernet port), the orbi works fine.
If the problem is really something to do with the hardware connection, and is solvable with a bridge, then I will give that a try. I have used the ethernet connection from starlink directly to an eero pro without any issues. I've recently put a bridge in the middle so that a vpn device could also be isolated from the eero network (and the orbi network). But it didn't occur to me to try the orbi wired connection again using the switch. I will give that a try. I'd love to remove the wi-fi extender from this setup.
btw: I'm using the orbi lan setup configuration of 192.168.64.1/18 to avoid address overlaps with starlink. The orbi s/w doesn't seem to take the subnet mask into account, and will only give out 192.168.64.2 through 192.168.64.255. That is an unrelated issue though (and still plenty of addresses for me). I can always assign fixed addresses using the higher address bits.
I am an IT & Networking professional consultant and currently assisting a client get their Starlink & Netgear Orbi system talking. I've jumped through all the "normal hoops" to get these two devices talking (as others here have), to no avail. As one poster mentioned, a MANAGED Netgear GS108T switch between the Starlink ethernet adapater and the Netgear router seemed to do the trick. I am curious though whether a managed switch is needed for this or a simpler unmanaged switch. What was the reason for implementing a managed switch?
Also, what is the port labeled "Ethernet 2.5G" for on the back of the Netgear device? At this point, I am simply looking at pictures my client is sending to me as he is in a very remote / hard to get to location. An on site visit may be in order but I want to make sure I understand all the variables whether making the trip.
Thanks all!
One can certainly try a unmanaged switch and see. Would be worth it. Try a NG GS-105 switch.
The 2.5Gb LAN port is just that, a up to 2.5Gb connection rated LAN port on the LAN side. When I have my 9 series online, I have my RBS that also have a 2.5Gb LAN port support connected to the RBR using this 2.5Gb LAN port. I have supporting switches in the mix to get full 2.5Gb support on wired backhaul 9 series RBS.
veriatech wrote:
I am an IT & Networking professional consultant and currently assisting a client get their Starlink & Netgear Orbi system talking. I've jumped through all the "normal hoops" to get these two devices talking (as others here have), to no avail. As one poster mentioned, a MANAGED Netgear GS108T switch between the Starlink ethernet adapater and the Netgear router seemed to do the trick. I am curious though whether a managed switch is needed for this or a simpler unmanaged switch. What was the reason for implementing a managed switch?
Also, what is the port labeled "Ethernet 2.5G" for on the back of the Netgear device? At this point, I am simply looking at pictures my client is sending to me as he is in a very remote / hard to get to location. An on site visit may be in order but I want to make sure I understand all the variables whether making the trip.
Thanks all!
- I used a managed switch because I had it laying around from an old network. A unmanaged switch would probably work but I was just putting on this forum what I new would fix the problem. Since putting it in as I described I have not had any issues at all with the previously described connection issues or any others for that matter.
Sounds like maybe the starlink adapter may be mis-handling the connection rate handshake that the RBR has. 10G vs 1G. Putting the switch in between, the switch seems to handle the RBRs connection rate handshake and thus the star link adapter seems to be ok with the switch since the switch supports 1Gb rates.
The 2.5Gbps port is just what you'd think (a port capable of 2.5Gbps). The difference is that this port can either be on the LAN side, or the WAN side. In Advanced->Setup->Internet Setup, you can choose to aggregate the Internet Port (10 Gbps) with the 2.5Gbps port using LACP-IEEE802.3ad.
I have not tried the aggregation feature (my connection to the StarLink is only 1Gbps), so I have the 2.5Gbps port in use on the LAN side (and in my case it is only used as a 1Gbps port).
I would use a 1Gb port on the LAN side for any 1Gb connections on the LAN side, unless you have some 2.5Gb LAN side supporting devices. 1Gb port would be best. Use the 10Gb port to connect up a non managed switch in betwen the RBR and the startlink device to see if it makes a connection.
