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Orbi 6e cannot connect to Starlink
Well I wasn't able to get the Orbi 960 to get an Internet connection with Starlink V2, using the Starlink Ethernet adapter, so have filed a trouble ticket with Netgear. The unit is getting an IP addr...
- I just purchased the orbi 6e and tried to get ot to work with my starlink gen2 and had the same exact issue. After spending three nights on the phone with netgear tech support for 3-4 hours each time and them escalating it then escalating it again to their engineering department I was given no time frame for a fix. After much research online and trying everything I could find I decided to try a netgear gs108t switch. I plugged the switch in directly from the starlink ethernet adapter then the orbi 6e into that and it works perfect. Netgear definitely has an issue with the orbi working with starlink directly but this was the only work around I could get to work.
I am an IT & Networking professional consultant and currently assisting a client get their Starlink & Netgear Orbi system talking. I've jumped through all the "normal hoops" to get these two devices talking (as others here have), to no avail. As one poster mentioned, a MANAGED Netgear GS108T switch between the Starlink ethernet adapater and the Netgear router seemed to do the trick. I am curious though whether a managed switch is needed for this or a simpler unmanaged switch. What was the reason for implementing a managed switch?
Also, what is the port labeled "Ethernet 2.5G" for on the back of the Netgear device? At this point, I am simply looking at pictures my client is sending to me as he is in a very remote / hard to get to location. An on site visit may be in order but I want to make sure I understand all the variables whether making the trip.
Thanks all!
The 2.5Gbps port is just what you'd think (a port capable of 2.5Gbps). The difference is that this port can either be on the LAN side, or the WAN side. In Advanced->Setup->Internet Setup, you can choose to aggregate the Internet Port (10 Gbps) with the 2.5Gbps port using LACP-IEEE802.3ad.
I have not tried the aggregation feature (my connection to the StarLink is only 1Gbps), so I have the 2.5Gbps port in use on the LAN side (and in my case it is only used as a 1Gbps port).
I would use a 1Gb port on the LAN side for any 1Gb connections on the LAN side, unless you have some 2.5Gb LAN side supporting devices. 1Gb port would be best. Use the 10Gb port to connect up a non managed switch in betwen the RBR and the startlink device to see if it makes a connection.
