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Orbi 6e stable wifi but no internet
Hi I have set up the newest rbk963 system with 6E and habe a stable wifi connection throughout. My cable modem is set to bridge mode and I am using the Orbi as a router. I have chosen unused wif...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Any front LED indications seen on the RBR or RBS?
Both wireless and wired connections?
If you turn OFF the RBS, do you get internet services thru the RBR?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Hi
thank you for your reply! Answers to your questions as follows:
FW version is: V6.0.3.85_3.1.15
Modem connected is an ISP provided (Vodafone) fritzbox (German standard model that also worked flawlessly with my old Asus)
No lights on Router or Satellites, all good.
Wired backhaul to one satellite, other via wifi. Both appear as "internet connection GOOD" in the status.
Wireless connection between router and satellite is >10 m
Using channels 3,44 and 69. There is no "auto" channel function on the 5ghz and 6 ghz band.
500 sqm
Yes, lots of neighbours nearby, but scanned the channels, none using the above channels.
Thank you!
IS there a built in router at the modem by chance have built in router?
What is the connection rate supported on the Modem WAN port? 1Gb?
What CAT# LAN cable are you using between the modem and RBR?
What is the distance between the wired RBS and the RBR?
I would use channel 1, 6 or 11 on 2.4GHz. Not channel 3.
- there is a built in router in the modem, which however is deactivated. also the LAN port is set to bridge mode, so no double IP issues
- 1 GB WAN port on the modem
- CAT6 1 GB/s LAN cable
-distance between RBR and wired RBS is approx.8m including a brick wall
- I have switched 2,.4 Ghz channel mode to Auto, and the RBR has chosen channel 9
Thank you
So do you get internet with the RBS turned OFF and services with just the RBR alone?
Wired and wireless?