NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi 6Ghz Mesh data throughput is out of wack
I have a new Orbi 6Ghz mesh with 2 satellites, I have a 1 gig fiber circuit up and down. I have each of the satellites units and the router plugged up via the backhaul port to a netgear XS508M 8-Port...
This sounds like Netgear engineers have something to investigate, and you are one of the few customers who visit the forum who still have time on their "90 days" to contact Netgear directly.
A reminder: the Orbi 'app' does not measure anything (speed or otherwise). All it does is report the results of a speed test performed on the Orbi router. The Ookla Speed Test that Netgear has included in the router can also be run from the web interface (see page 112 of the manual: https://www.downloads.netgear.com/files/GDC/RBKE963/RBRE960_RBSE960_UM_EN.pdf ) If the Orbi router does not report something slightly under 1G, then something is wrong with it. (There have been a number of 'growing pain' issues with this new product, and you may have found another one.)
The Galaxy Z-Fold 3 connects to the Orbi 5G WiFi band. There should be a section in the Network Settings (probably "advanced") which reports the Link Rate between the phone and Orbi. I agree that the Link Rate should be very high and the speed test does not seem reasonable.
Congratulations on having devices with 6G WiFi capability. Mind sharing what they are?
I configured a 6Ghz only band for the computers to connect to which are 9 dell systems I upgraded from the Killer 5G m2 card to the intel AX210 6E 6Ghz M.2 card. I have 8 other Dell systems that I could only upgrade to the Netgear AC1900 usb3 untill a usb3 6E adapter comes out, I have 20 new yahlink tr54w office phones who are all using the 5Ghz band and of course my Zfold connects to the 6Ghz band most of the time, I dont think that option is fully inplace since it connects to 6ghz sometimes and sometimes it will only connect to the wifi6. But yeah I am going ot get with support , thanks for the reply đ
-Toby
Ybot wrote:
Zfold connects to the 6Ghz band most of the time,
Wow. What a setup!
Samsung needs to revise their spec sheet on the Z-Fold 3.
https://www.samsung.com/global/galaxy/galaxy-z-fold3-5g/specs/
They claim it has only
Also: https://www.sammobile.com/news/samsung-galaxy-phones-tablets-wi-fi-6-6e-support/
Note: This has absolutely nothing to do with the primary issue. With a 1G internet, modern 5G phones should get way more and those PC's with 6E adapters should be screaming.
Update:: on the speed issue with the Orbi 6E mesh Wi-Fi speeds on all frequencies. The speed issue was just escalated to level 2 support which can take 24 hours-so far its been 19 hours. Well we went to best buy and purchased another Orbi 6G mesh kit, I configured the router and connected it to the data provider router and it was having the exact same problems, the new router came fully updated, I took the new router to my house and configured for my 1 gig fiber and the damn thing still had the exact same problem, I tried about 15 different network cords then had a thought of downgrading the firmware to V6.0.3.82_3.1.9 , after the downgrade I tested Wi-Fi and the problems hadn't changed , I pulled the power and rebooted - still had the problems , I then hit the button to reset to factory default and when it came up all the Wi-Fi channels were pumping out some serious bandwidth, I believe it is now fixed but I will need to bring it to the facility, downgrade the 2 satellites and then test and see what the Wi-Fi looks like. I will report back when done. Once you downgrade the router firmware you need to also reset it back to factory defaults.