Is there any way to attach a 2.4gHz device (Ambient Weather Station) to Orbi? IOW, the device scans but cannot see an SSID for 2.4gHz. I'm currently on hold with the 6th tech support person at NetGear, apparently no one can find anyone that knows about Orbi, but they promise to find someone to transfer me to that can help me. I have two Nghthawk x4S AC2200 Model EX7500 mesh extenders, which MIGHT broadcast 2.4gHz if I could only figure out how to attach one to Orbi. Is THAT a possibility?

There may be some validity in your statement. But I've run tests with the Orbi systems, that show otherwise. Users have complained about not being able to get their weather station, WIFI thermostat, camera, nest, smart devices, old cellphones, etc. connected because their devices were 2.4Ghz only. Since we install mesh systems in homes, offices and warehouses, we deal with all sorts of different and antiquated wireless devices. Never once have we not been able to connect a device. However, some older or stubborn WIFI devices will not see a network with security set for WPA2-PSK [AES] only. In this case we set the Orbi to WPA-PSK [TKIP] + WPA2-PSK [AES]. This may very well be the issue with the OP's weather station. TexARC I found a couple more things to try as well: If you own a Mesh Network (examples, Orbi, eero or Google), temporarily turn off all of the secondary nodes, leaving only the primary node (the node connected to the Internet) powered up.If you use a Virtual Private Network (VPN), temporarily turn this off. If you own a Mesh Network (examples, Orbi, eero or Google), temporarily turn off all of the secondary nodes, leaving only the primary node (the node connected to the Internet) powered up.If you use a Virtual Private Network (VPN), temporarily turn this off. Launch the AmbientTool app on your mobile device or tablet, and make sure your phone is connected to your router. If you own a dual band router, make sure the phone is temporarily connected to the 2.4 GHz band on your router.

vajim, yes...i got the Orbi last night after trying and giving up on the netgear mesh extenders for my old netgear cable modem, then a spectrum modem plus synalgos router. i did just find a related thread up here with some good tips to try. eager to get home and try! thanks to all for help, will post results. the support from ed edleman of ambient weather is without equal, btw.

Under Advanced Tab/Advanced Settings/Wireless Settings You want to use channels far apart from the Orbi on 2.4Ghz, Say Orbi set for channel 11 and your other 2.4ghz wifi router set to channel 1. Place the other wifi router far appart from the RBR or RBS. 30 feet would be a good starting point. You might also set it's power levels as well to a low setting, if you can place it near this device. Then you should be ok.

I just did some research and it appears older firmware has issues connecting to certain routers. Check out this page and make sure you have the latest firmware installed. WiFi Firmware Update and Changes, WS-2902A, WS-2902B, WS-2902C, WS-2000 and WS-5000 | Ambient Weather Help Center With regard to connecting to 2.4Ghz, there should be no problem connecting to the Orbi router.Try unchecking Enable 20/40 MHz Coexistence under orbilogin.com - Advanced - Advanced - Wireless Settingts.

I had the same problem with my Tempest and the pool equiptment. I tried everything to no avail. I ended up getting a TP-LINK CPE510 outdoor unit and the problem was instantly solved. They come in 2.4 and 5Ghz units. The bonus to it was that they have some pretty wicked range so I did not have to mount them to the part of the house that was closest to the devices i wanted to connect (and have to run a cable all that way). I have mine mounted on the second floor roofline (next to my office where the MPOE is). I was even able to help my neighbor get his pool equipment setup since he did not have wifi that could reach it!

Orbi 750 and 2.4gHz SSID | NETGEAR Communities

31 Replies

FURRYe38
Guru
Nov 24, 2020
What Firmware version is currently loaded?

Disable AX mode on the RBR.
Might try setting CTS value to 2347 Under Advanced Tab/Advanced Settings/Wireless Settings
- TexARC
  Guide
  Nov 24, 2020
  when I installed the orbi it did a firmware upgrade as part of the installation process, so I would have to guess from a distance that it is the latest version. I can check when I get home from work in about 12 hours. thanks.
  - FURRYe38
    Guru
    Nov 24, 2020
    Let us know if some of the suggestions work as well...
    Check with the mfr of this device as well to see if they have any help and information. Ensure it's software or firmware is up to date.
    TexARC wrote:
    when I installed the orbi it did a firmware upgrade as part of the installation process, so I would have to guess from a distance that it is the latest version. I can check when I get home from work in about 12 hours. thanks.
- TexARC
  Guide
  Nov 25, 2020
  "
  What Firmware version is currently loaded?
  Disable AX mode on the RBR.
  Might try setting CTS value to 2347 Under Advanced Tab/Advanced Settings/Wireless Settings"
  
  Hi. The firmware is the latest according to netgear -
  Firmware Version
  V3.2.16.6_1.4.4
  I've gone through and disabled 5mHz options throughout, as well as AX mode and setting CTS value to 2347 , the scanner on the weather station cannot see any wi-fi network. My efforts continue. :)
  - FURRYe38
    Guru
    Nov 25, 2020
    Can try updating FW to see:
    https://community.netgear.com/t5/Orbi-AX/New-Firmware-Out-Today/m-p/2005684/highlight/true#M9268
    
    Sounds like the device is not compatible or have the ability to see Smart Connect enabled wifi signals. I would recommend contacting the mfr of trhis device and ask them about this. Possible there wifi drivers are not up to date enough to see whats being broadcast by Orbi.
    TexARC wrote:
    "
    What Firmware version is currently loaded?
    Disable AX mode on the RBR.
    Might try setting CTS value to 2347 Under Advanced Tab/Advanced Settings/Wireless Settings"
    
    Hi. The firmware is the latest according to netgear -
    Firmware Version
    V3.2.16.6_1.4.4
    I've gone through and disabled 5mHz options throughout, as well as AX mode and setting CTS value to 2347 , the scanner on the weather station cannot see any wi-fi network. My efforts continue. :)
TexARC
Guide
Nov 24, 2020
thanks, but the ambient weather station has its own scanner for 2.4gHz and setup, no phone app.

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Orbi 750 and 2.4gHz SSID