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Forum Discussion
Del85204
Nov 09, 2024Follower
Orbi 750 Series AX3000 Mesh Wi-Fi Router with 2 Satellites. Satellite not connecting
New to this product and learning every day. But I have one satellite that was connected but now doesn’t want to. Any suggestions to fix this? I’ve recycled the power and all.
CrimpOn
Nov 09, 2024Guru - Experienced User
Was this satellite connected for some time? (weeks or months?) and devices connected to the satellite and worked?
Since satellites are portable, it might be useful to temporarily relocate the satellite to the same room as the router and see if it connects in that location.
If the Orbi web interface Attached Devices display shows the satellite as "Disconnected", it might be possible to Delete the satellite, then use the bottom menu item, Add Orbi Satellite, to connect it again.
Or, while it is in the same room, you can connect it to one of the router LAN ports and see if that makes it connect.