NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
zhuch07
Sep 09, 2021Follower
Orbi 753 drops internet connections every few days, unplug plug connection to modem fixes it
(Reposting from https://community.netgear.com/t5/Orbi/Orbi-753-drops-internet-connections-every-few-days-unplug-plug/m-p/2137874/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufEtUQ1pRVkZVOFU0OVc4fDIxMzc...
FURRYe38
Dec 05, 2021Guru - Experienced User
Any progress on this?
zhuch07 wrote:
(Reposting from https://community.netgear.com/t5/Orbi/Orbi-753-drops-internet-connections-every-few-days-unplug-plug/m-p/2137874/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufEtUQ1pRVkZVOFU0OVc4fDIxMzc4NzR8U1VCU0NSSVBUSU9OU3xoSw#M125674 based on the suggestion)
My Orbi 753 mesh was working fine for a few months after I purchased it. But now every few days (every 4-5 days), the router would lost internet connection with the purple light on. I had to manually unplug and plug the connection to modem. And it immediately fixes itself. I have replaced the cable from modem to router, but it didn't help. Looking at the logs, there was not much useful infomration either.
Any advise on how to debug and fix this issue? Apology if this has already been discussed somewhere.
Thanks!