NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MNChuck
Sep 24, 2021Tutor
Orbi 753 w/ fw v4.6.3.16_2.0.51 satellites dropping
My Orbi 753 system auto updated to fw 4.6.3.16_2.0.51 and now the satellites are dropping connection. I can get them working again by power cycling them. The satellites are hard wired to the router...
- Sep 25, 2021
RBS7 or 8 series will work.
EAX80 will do in pinch however doesn't integrate like RBS do.
FURRYe38
Sep 24, 2021Guru - Experienced User
Did v16 get applied to the RBS as well?
Are the RBS directly connected to the back of the RBR or is there a LAN switch in between?
- MNChuckSep 24, 2021Tutor
The satellites are on the same firmware as the router (v.4.3.16).
There is a lan switch between the satellites and the router - both satellites are on the same switch but they are not connected directly to the back of the router. I can change that - either by connecting the satellites directly to the router with the ethernet cables, or by letting them connect to the router wirelessly without the wired ethernet backhaul.
- FURRYe38Sep 24, 2021Guru - Experienced User
Can you remove the switch to see if the problem continues? Wireless or wired if you can.
What is the brand and model of this switch?
- MNChuckSep 24, 2021Tutor
I have connected the satellites directly to the back of the router, and have moved other ethernet connected devices to the switch (which is also connected directly to the back of the router.
The switch is a TP-Link model TL-SG108 8-port gigabit desktop switch.
Would a different brand of switch (Netgear GS-305 for example) work better?