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Forum Discussion
6172crew
Jan 14, 2021Guide
Orbi 753S (costco) and the amazon echo or google dot
I have seen a few others having issues with getting the smart speakers to play, or stream but none of the issues are mine and I see no fixes. I have fiber to the prem, 250mbps and use my Orbi for wi...
CrimpOn
Jan 14, 2021Guru - Experienced User
6172crew wrote:I have seen a few others having issues with getting the smart speakers to play, or stream but none of the issues are mine and I see no fixes.
This installation is a classic "Double NAT" (one router behind another) https://kb.netgear.com/30186/What-is-Double-NAT
I did a few searches for "Alexa and double-nat" and it appears that this is a topic of interest.
The Orbi "app" has no method of changing the Orbi from "router" to "access point" (AP) mode. It might be useful to use the Orbi web interface (http://orbilogin.net), the Advanced Tab, Advanced Setup, Router/AP Mode to change the Orbi into AP mode and see if that affects music playback.
(I can test this, but need to buy an inexpensive echo.)
6172crew
Jan 15, 2021Guide
I turned my orbi into a AP, and still have issues. No specific Network Address Translation buttons that I can see but my orbi plugs direectly into the calix fiber to prem modem. I am not using a switch, or any other devices. All of my smart home stuff is on my guest network, with a total of 14 devices.
- vajimJan 15, 2021Master
another possible option:
use the orbi router ONLY
get rid of whatever other router you're using IF you can
- 6172crewJan 15, 2021Guide
I don't think I can do that, but I will try. It isn't a cable modem so maybe I can bypass it. I do have that wifi turned off atm, but the gui for it is pretty much locked down to customers. The login from the tech didn't work but I was able to find it on google and able to get in and at least turn on and off the wifi signal so it wont mess with my 753s signals.