NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi 760S Device / Network Uptime
For some reason the uptime displayed either within the router stats or the debug dont display the correct uptime, seems to think it only been up for 1 or 2 hours when in reality it hasnt been switche...
What browser are you using? Firefox
Does this happen in a different browser? MS Edge or FireFox? I will try edge and let you know.
Please post screen captures of the debug page and show stats page in you next post please.
What Firmware version is currently loaded? V6.3.8.5_1.4.80
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? BT and ONT from BT
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. brand new CAT 6
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update? Yes that fixes the issue for around 24 hours then the uptime stays at 1-2hrs
Be sure to restart your network in this sequence: Tried all the restart procedure see above comment.
Turn off and unplug modem. Tried that
Turn off router and computers.Tried that
Plug in and turn on modem. Wait 2 minutes for it to connect. Tried that
Turn on the router and wait 2 minutes for it to connect.Tried that
Turn on computers and rest of network.Tried that
Has a factory reset and setup from scratch been performed since last FW update?
Tried a different browser and it makes no difference.
After a reboot of everything the uptime reports up to approx 20-24 hours then defaults back to 1 hour and stays there for the duration.