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Forum Discussion
Orbi 850 and Arris SB8200
Wondering if the community can help. I have an Arris SB8200 modem. I subscribe to Ultimate 500mb down and 10mb up from Cox. When doing speed tests, I am only seeing about 90-95mb down on Wi-Fi as ...
Tried swapping and it made no difference. Restored Orbi to factory settings and reset up as new. Still no difference. At this point I am assuming it is a hardware fault and Netgear is the worst with their support. This is barely 2 years old and expensive and I can not call them, chat with them without paying for a third party support package for $100+. I am beyond disgusted with this company and am going to replace it with another product from a better company. I am deciding between the Linksys MX8502 and the eero Pro 6E now. Thanks for the troubleshooting help. Netgear is dead to me.
take a look at the port. maybe a pin is bent/dirty/corroded.
you can also try a loopback test
try that and look at the port statistics then.