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Forum Discussion
DavidWeller
Oct 10, 2023Aspirant
Orbi 850 BTTV Box displays IPC6023
Replaced ASUs mesh with Nethear Orbi 850 plus 1 satellite. Everything works fast and stable but for life of me I cannot get the BTTV box to display streamed tv channels just get error IPC6023 all the...
FURRYe38
Oct 10, 2023Guru - Experienced User
Something to contact the Mfr about this box regarding there product.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
DavidWeller
Oct 11, 2023Aspirant
Orbi connected direct to BT open reach fibre modem.
Orbi 850 running V4.61.4.3_2.3.12 firmware
Cable between BT open reach is same that’s been there for 18 months with BT home hub but swapped out for a cat 6e cable still no difference
Don’t understand why a £50 BT router is able to work when an £700 system won’t!
Orbi 850 running V4.61.4.3_2.3.12 firmware
Cable between BT open reach is same that’s been there for 18 months with BT home hub but swapped out for a cat 6e cable still no difference
Don’t understand why a £50 BT router is able to work when an £700 system won’t!
- FURRYe38Oct 13, 2023Guru - Experienced User
Id try the new FW:
After it's loaded up on the RBS first then RBR lastly, power OFF the system for 1 minute, including the ISP modem, then back ON with the ISP modem, then RBR and RBS lastly.
- DavidWellerOct 14, 2023AspirantHi I have updated router and satellite
Rebooted optical modem and also BT TV box but still the same. Do I need to connect BT box via the dedicated IoT WiFi band? Thanks- FURRYe38Oct 17, 2023Guru - Experienced User
Something to ask the ISP about since that's there equipment.