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Forum Discussion
Orbi 850 Can't get anyone to help at Netgear
Hope that anyone has some advice. I have an ORBi 850 that I purchases on 12/26/21. My original unit was not working and was able to replace it at Best Buy after a week of trouble shutting with tech s...
I would print out documentation of the interaction with Netgear support and take the system back to Best Buy.
Best Buy has to deal with a frustrated customer in their face and the manager may decide it is better to have a happy customer, especially if you spend the money on something else that they sell.
In the Old Days, customers would write letters to the company president and hope that person would send down a directive, "Make this problem go away."