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Forum Discussion
Orbi 850 satellite ethernet no devices connect
Hi I recently installed an Orbi 850 router and two satellites. The satellites are connected via ethernet. One satellite is not doing its job. No devices ever connect to this satellite except...
the screen image I tried to post showed the offending satellite as having an IP address, a MAC address, a wired connection and a "good" backhaul status. The satellite that is working shows the MAC address of the router in addition to the information above.
Do you have the 2nd RBS connected to the other RBS or is both connected to the back of the RBR?
What is the Mfr and model# of the ethernet switch in the configuration if one is being use in between the RBR and RBS?
What CAT# cable are you using? CAT6 is recommended.
Netgear GS108 switch
Both satellites connect directly to the router through the switch.
The cables in the house are probably more than a decade old, can't recall when I put them in so almost certainly CAT 5. However its clear that the cable to the questionable satellite is working just fine because its passing the signal through to an AV receiver. So the full ethernet chain is Orbi router -- NetgearGS108 -- Orbi satellite -- AV receiver -- Apple TV, and the TV works just fine and is reported as connected to the Orbi router via "wired".
I have looked at that Knowledge base diagram on several occasions.
I have the same issue and its an issue with the V4 firmware. I have found the 2nd wired satellite actually works, even though the app/web interface doesn't show that it does. Try logging into the problem satellite directly via its IP address. It should show the connected devices. I am hoping Netgear releases updated firmware to fix this issue since I never had these issues on the V3 firmwre.
