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Forum Discussion
StOlive
Jan 23, 2022Guide
Orbi 850 throttles download speed
Hi All, i have RBK850 and 1 RBS850. I am based in Australia and have NBN HFC. I am currently on a 1gig download/40mbps upload connection. Up until few weeks ago i was getting download speeds of 800+...
plemans
Jan 23, 2022Guru - Experienced User
have you checked your port statistics to see if its connecting at gigabit speeds?
https://kb.netgear.com/24222/How-do-I-display-Internet-port-statistics-on-my-Nighthawk-router
- StOliveJan 24, 2022Guide
No its not connecting at Gigabit speeds. What should i do next ?
- FURRYe38Jan 24, 2022Guru - Experienced User
You might contact NG support and ask about RMA options.
IF the RBR is not connecting to the host modem at 1000Mpbs and your PC is, and you've swap different LAN cables, CAT6, then the RBR maybe faulty.Try a different router in place of the RBR to see if it also connects at 1000Mpbs.
StOlive wrote:
No its not connecting at Gigabit speeds. What should i do next ?
- plemansJan 24, 2022Guru - Experienced User
Not sure how well it'd work but if you try a lan--wan loopback test to check the port, you might be able to see what speeds its getting on its wan port through the statistics page.