NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Sufferingbearsf's avatar
Feb 05, 2025
Solved

ORBI 852 Satellite I can't see it on the APP or the Browser

I installed my ORBI RBK852 Head router and the satellite (RBS850) that came with it.  Both are running and I see both on the APP and on the WEB page.   I installed the second satellite (RBS850) and...
  • Sufferingbearsf's avatar
    Feb 13, 2025

    So, in case this helps anyone, here is what happened

     

    I installed the head router and first satellite.  Both devices updated their firmware.  So, when I tried to install the second satellite, I could not.  Its firmware was out of date.  

     

    So, I had to update the second satellite's firmware, and then join it to the head router, and that worked perfectly

     

    Soooo, if you are installing a router and two satellites, I suggest that you either update all of the firmware, or none of the firmware before installing

     

    Thanks to everyone for the help