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Forum Discussion
dglsmcd_USMC
Feb 15, 2020Luminary
Orbi 852 Wireless Smart Connect with PS4 Pro
This post is just for future information to provide a solution to a potential problem with the Smart Connect and the PS4 Pro. When I switched over to my Orbi 852 (latest firmware and hard reset post ...
- Feb 27, 2020
With the PS4 Pro in the 5GHz only mode for a wifi frequency and the Orbi 852 (smart connect only) these were the results:
When I tried to login the Orbi 852 network the PS4 Pro refused the connection repeatedly-I then observed the network status page of the PS4 Pro and it would pickup the 5GHz signal from the Orbi 852 for approx 5 sec but then drop-this continued without interuption.
UPDATE: Beta firmware provided by NG yesterday has resolved this issue to include re-establishing the PS4 Pro connection upon startup from standby or fully off without having to provide wifi login information. Preliminary results look good and further analysis using the different wifi frequency modes for the PS4 Pro will be posted. FYI PS4 Pro does not support WPA3 at this time.
FURRYe38
Feb 15, 2020Guru
When it comes to Smart Connect, it only provides the platform for devices to conenct to and helps them get connected to either frequency when they are dual band supporting. I'ts up to the connecting devices to determine which frequency to connect too, based on signal, WiFi noise and quality. Some devices seem to prefer 2.4Ghz over 5Ghz. Some cases users can turn down the power on the 2.4Ghz radio to help better direct devices to 5Ghz. Distance and placement of the connecting device is key as well as placement of the RBR and RBS from each other as well. 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
If devices have a option to pick from either 2.4Ghz or 5Ghz, users are recommended to use these features if available.
It's recommended for most gamers and gaming systems to connect via ethernet cable for best performances.
Good Luck.