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Forum Discussion
Orbi 853 not working properly: connection drops - horrible in AP mode - satellite not syncing
I have a Cisco router (has no WiFi) and 3 Apple AirPort devices. I ordered an Orbi 853 to replace my AirPorts. My Cisco is the router and the AirPorts are in bridged mode. I have tried for 9 hours non stop to get the Orbi to work the same way; it just doesn't work.
I gave the RBR853 a static IP and put it in AP mode (just like my AirPort). One satellite I got connected wired. The second satellite has to be connected wireless but I can't get it to sync, no matter what I try. To make matters worse the RBR853 regularly drops his internet connection. After hours and hours of retrying, resetting and reconfiguring I simply gave up. The Orbi will be returned, I'm just fed up with it.
I reinstalled my 3 Apple AirPort in just 2 minutes and everything works fine. Sadly the Netgear Orbi ruined my evening and night (9 hours of non stop fiddling to try to get it to work) and it was a complete dissapointment.
I even tried on the latest firmware but no luck. So I can only come to the conclusion to return it and ask for a refund.
What is wrong with this product?
2 Replies
Today I retried and reset the Orbi put it in AP and didn't gave at a static IP and it seems to be working. After reading a lot of posts I found this one to be a good tip: https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Ethernet-Backhaul-on-AX6000-RBK854/td-p/2166670
So I managed to get the RBR working with 2 satellites, but ran in to another problem which I describe here: https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/RBS850-wired-satellite-not-showing-up-on-Attached-Devices/td-p/2351681
One has to be patient with the Netgear Orbi in comparison with the Apple AirPort...
What Firmware version is currently loaded?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰️RBR using Dynamic or Static IP address for AP mode?
Be sure your connecting the RBR to the host router using the Yellow WAN port in back of the RBR.
Are the RBS wireless or ethernet connected to the RBR?
What channel configurations are currently set on the router?
