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Forum Discussion
Halvorho
Sep 16, 2022Aspirant
Orbi 9 series problem
Hello, we have a 3-storey house and I bought the Netgear Orbi 964. I have a router in the basement (plugged in with cable) and 2 satellites on the first floor and 1 satellite on the 2nd floor. T...
Halvorho
Sep 27, 2022Aspirant
Hi and thank you for the reply.
I am not sure what modem sits between, but it’s delivered by the same company that provide internet and tv solution. So without it I don’t think I will get any internet. I have turned it into bridge mode sonit doesn’t steal any capacity.
There was a maximum of 1 attached so I didn’t manage to add the error of the update, in figure below. The Orbit system has not been updated for months and could potenitally cause some issues.
I have only tried the standard solutions that Netgear provide, but did not help anything.
The support and FAQ does unfortunately not state why the wifi signal is so poor, even though our home is only made out wood (not much concrete except outer parts of foundation or metal).
I just wanted the absolute best and thought that the most expensive mesh system from Netgear would be good, but my previous was better both regarding speed and stability.
I am not sure what modem sits between, but it’s delivered by the same company that provide internet and tv solution. So without it I don’t think I will get any internet. I have turned it into bridge mode sonit doesn’t steal any capacity.
There was a maximum of 1 attached so I didn’t manage to add the error of the update, in figure below. The Orbit system has not been updated for months and could potenitally cause some issues.
I have only tried the standard solutions that Netgear provide, but did not help anything.
The support and FAQ does unfortunately not state why the wifi signal is so poor, even though our home is only made out wood (not much concrete except outer parts of foundation or metal).
I just wanted the absolute best and thought that the most expensive mesh system from Netgear would be good, but my previous was better both regarding speed and stability.
FURRYe38
Sep 27, 2022Guru - Experienced User
Please give feedback to the question presented so we can get a better idea of the configuration and situation.
To find the Fw version please user a wired PC or wireless laptop and connect to the RBRs web page.