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Forum Discussion
JabxJab
Feb 17, 2025Aspirant
Orbi 960 - Slow WIFI over Satellite
WiFi and Ethernet connection to Satellite of Orbi 960 is extremely slow. I have 2.5g xfinity internet, Orbi main router is getting 2k-2.3k Mbps down directly connected to the modem. Satellite...
JabxJab
Feb 19, 2025Aspirant
System is located in the U.S.
I plugged the satellite in 5 feet away from the main router and ran speed tests with the satellite between me and the router, speeds were 1500-1700 Mbps, but the network seemed to be really unstable with this set up as well. There were a few speed tests where I was getting 0.5 - 5 Mbps with extremely high ping.
Only 1 satellite in the setup I'm using.
As for ethernet, the original setup I was using had a desktop computer plugged into the satellite via 3' Cat 6a cable, and wired speed tests mirrored the ~150 Mbps over wifi I was seeing.
I may try playing with the transmit power options, but I'm thinking maybe the satellite is just not working properly which is a shame because I am a few months past the 1 year warranty period.
FURRYe38
Feb 23, 2025Guru - Experienced User
New FW is out:
Please update and check. May need a facory reset and setup from scratch to ensure a good take on the new FW and see if all works better for you.
- JabxJabFeb 25, 2025Aspirant
Thanks, I just updated the FW on both the Satellite and Router but the result is the same.
Not sure if this is intended, but I did notice that my Satellite is connected to the main router via 2.4ghz, not 5ghz. Currently I'm removing and re-adding the satellite to the network, if that doesn't fix anything I think I'll roll back to the v.21 FW and see if that helps.
- FURRYe38Feb 25, 2025Guru - Experienced User
First try the RBS near or in same room as the RBR. See if it connects at the other frequency.
First first a factory reset on the system with the new FW loaded. Use this PDF process for it and confirm that the RBS can actually connect to the RBR at 5Ghz:
I loaded my 960 series the other day, both showed 5Ghz connections while in same room or near the RBR.