NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi 960 2.4GHz Bug Causes Devices to Disconnect from 5GHz and 6GHz Networks
Hello all, I’ve been investigating the device disconnect issues that many users have reported on this forum. After extensive testing of various wireless settings, I believe I’ve identified the...
I have now managed to get round to testing this, and I can confirm that "Firmware Version 7.2.7.15" has fixed this issue for me.
Hi CrimpOn
Thanks for the info regarding the hardware.
I observed this issue by connecting to each band separately, and saw that the disconnects were not happening on the 2.4GHz network but were happening on both the 5GHz and 6GHz networks, I then used a wifi scanner to monitor the bands when the issue happened and could see the bands would disappear at the time of disconnect.
Regards,
Liam
Thanks for the info regarding the hardware.
I observed this issue by connecting to each band separately, and saw that the disconnects were not happening on the 2.4GHz network but were happening on both the 5GHz and 6GHz networks, I then used a wifi scanner to monitor the bands when the issue happened and could see the bands would disappear at the time of disconnect.
Regards,
Liam
