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Talon38's avatar
Talon38
Tutor
Apr 21, 2022
Solved

ORBI 960 and Epson 16650

I purchased a new ORBI 960 system.  I also had an Epson WorkForce Pro, but after a few weeks, I began having problems with the printer.  I assumed (you know what assume means) that it was the printer, so gave it to a friend.  At his home, the printer is working great.  I purchased a new Epson ET-16650 and it worked for a week or so, but I've now redone the software and connections, wasting several weeks, and can't get it to continuously work.  Anyone else with these problems?

  • Talon38's avatar
    Talon38
    Apr 28, 2022

    This is my final comment on this subject as the printer and Orbis are now working together very well.  I tried using an Apple Airport, suggested on another site, but could not find the software for a Mac (still available for iPhone and iPad).  I then did a wired connection from the printer to the Orbi and "voila" my computer found the drivers and completed the setup.  All is now working for the past couple of weeks.  

12 Replies

  • Have you contacted Epson for there help and information regarding there product? 

    If the printer has a ethernet connection port, has this been given a try? 

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

     

     

     

     

    • Talon38's avatar
      Talon38
      Tutor

      House approximately 6500 sq ft.  I have five 960s including the main router connected to a new CM2000.  The internet works fine for everything but the printer.  I haven't addressed Epson yet because I've spent much time with the assumption that it's the Orbi since the first printer works fine elsewhere and worked great before the Orbi (Apple network).  Ideas?  

      • FURRYe38's avatar
        FURRYe38
        Guru

        So you have 4 RBS and the RBR right? 

        Seems a bit much for that size of home. I have my RBK953 series with only 2 and get plenty of coverage for my 5000sq ft home and 3 levels. 

        Wondering if your printer is having a bad time dealing with all the different signals coming from all 5 sources. 

        What happens if you turn OFF all but 2 RBS? Might even try to see if the printer will connect with not RBS's online. 

         

        What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.

         

         

    • CrimpOn's avatar
      CrimpOn
      Guru

      This Epson appears to have USB, Ethernet, and 802.11ac WiFi.

      https://epson.com/For-Work/Printers/Inkjet/EcoTank-Pro-ET-16650-Wide-format-All-in-One-Supertank-Printer/p/C11CH71201 

       

      Would be useful to know how this printer is connected to the Orbi system.

      I am puzzled by the remark, "worked for a week or so, but I've now redone the software and connections."  This was because the printer stopped working?  (or.... for some other reason?)

       

      As a really old computer guy, I have a strong preference for printers to have a stable IP address, which I achieve by using the LAN Setup table on the Orbi web interface to assign an IP to the printer.

       

      • Talon38's avatar
        Talon38
        Tutor

        Sorry, I wasn't clear.  The printer worked for a week and then stopped working.  If it hadn't stopped, I wouldn't need help ðŸ˜Š, I'd be printing instead.  It was connected with wifi with excellent connection according to the printer screen until about ten minutes ago.  I'm working on a LAN connection.  It appears that the Orbi system and certain printers won't work together.