NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nobber1066
Jul 31, 2023Aspirant
Orbi 960 and satellites...devices seem to be on the router only
On my old BT Whole Ho,e , you could see what devices were connected to each disc and if one device had reconnected to a disc further away you could refresh and it would reconnect to the nearest one a...
- Jul 31, 2023
Ok so I reduced the the power to 25% and moved the sas as far away from the router as possible and the devices seem to be spreading better now, thanks
FURRYe38
Aug 04, 2023Guru - Experienced User
NOt sure. Could be anything, system related, getting information from devices is problematic and takes longer time. Settling in time. Not sure.
If it's working, Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Nobber1066
Aug 04, 2023Aspirant
ok thanks, disappointing I changed from a £400 BT Whole home which the minute you connected either by wifi or cat5 it showed straight away plus you could point a device to the strongest access disc which you cant seem to do with this system
for example I have an IP camera 10ft away from a Satellite and it connects to the router 30ft away...
oh well £1,300 paying for what I thought was the best seems stupid now ;-(
- FURRYe38Aug 05, 2023Guru - Experienced User
Return it if you feel the need.
- Nobber1066Aug 05, 2023Aspirant
Thanks for the reply but I have invested loads of time reconfiguring my network and I have already sold my 5 BT Whole Home discs plus I bought new off ebay and if its working as it should...
I have open a ticket with Netgear support to if they can explain\fix why a device that is clearly plugged in and been given an IP by the ORBI does not show up, if its only devices that are connected by WIFI and plugged directly into the Router\Satellite that show up then I guess I'll have to live with that
"I feel the need, the need for speed" 😉 which is why I changed in the first place 😉
- FURRYe38Aug 05, 2023Guru - Experienced User
Theres a beta FW thats currently being tested. Hopefully when this gets released, things may improve. Don't know when that will be. Can only speculate in next couple of months.
- Nobber1066Aug 11, 2023AspirantOk so i have a new bt hub and its set up in bridging mode can anyone advise on the internet settings for the orbi
At the moment i have set to get ip dynamically from BT but that doesnt work - FURRYe38Aug 11, 2023Guru - Experienced User
Ask the ISP if there is a specifc configuration needed on the RBR. Some may need a static or PPPoE configuration.