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Forum Discussion
Orbi 960 and Wifi Calling issues
All, I have the Orbi 960 system. Router and two satellites. This solution is in AP mode. Router connects to my .97 network which is VLAN 20 in my house as it's WAN gateway to my pfSENSE router/Fir...
Might be your complex VLAN configuration and firewall.
Something to try is to connect the RBR to the ISP modem/ONT in router mode with out the Firewall or any VLAN configurations and test the system as an out of the box configuration with the ISP services first. Isolate the Orbi with the ISP services to help get a better direction on where the problem maybe coming in from.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, IPv6, Traffic Meter.
RE:
Might be your complex VLAN configuration and firewall.
No. there's nothing complex about it at all. It's 2 lans each with their own subnet hitting the pfsense as a router on a stick if traffic has to go between the vlans. Otherwise each vlan has it's own gateway address and port on the router for outbound WAN.
What Firmware version is currently loaded?What Firmware version is currently loaded?
Another poster offered up the current firmware link. Orbilogin.net was showing latest and updated as 7.2.6.31 which is 5/24 vs. posters 7.2.15 dated 2/25 So for some reason orbilogin is not really showing the latest and the FAQ for that version says it fixes wireless instablility. So I"m updated to that now and retesting.Thanks.
-James