Orbi 960 Block Services Not Working

I have setup a Block Services rule on my Orbi 960 and it does not work. I have reserved a specific IP address for my robot vacuum (192.168.1.251). I then went to Advanced -> Block Services turned ...

c3polt
Jul 06, 2024
After going back and forth with support a few times, I received this as a response:

"Thank you for your time and patience. According to the engineering team, the block services in the Web GUI will only block HTTP sites and services. They recommend using the Smart Parental Control instead."

Unfortunately, Netgear charges a monthly fee to use the “Smart Parental Controls.” In my opinion, this is a highly anti-consumer practice, especially considering that these are fairly basic router capabilities on a product that costs over $1000.

FURRYe38

Guru - Experienced User

Jun 24, 2024

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

c3polt
Aspirant
Jun 24, 2024
The latest firmware V7.2.6.31

I’m not sure what the modem is, it sits outside my unit
- FURRYe38
  Guru - Experienced User
  Jun 24, 2024
  This happen while using a different browser?
  
  Does the modem have a sticker with any information on it?
  
  Has a factory reset and setup from scratch been performed since last FW update?
  - c3polt
    Aspirant
    Jun 24, 2024
    Yes, I’ve tried with both Chrome and Safari.
    
    I don’t have access to the modem, I live in an apartment where the modems sit in a centralized room we don’t have access to.
    
    I’ve tried one factory reset, no change.

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Orbi 960 Block Services Not Working