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Forum Discussion
c3polt
Jun 24, 2024Aspirant
Orbi 960 Block Services Not Working
I have setup a Block Services rule on my Orbi 960 and it does not work. I have reserved a specific IP address for my robot vacuum (192.168.1.251). I then went to Advanced -> Block Services turned ...
- Jul 06, 2024
After going back and forth with support a few times, I received this as a response:
"Thank you for your time and patience. According to the engineering team, the block services in the Web GUI will only block HTTP sites and services. They recommend using the Smart Parental Control instead."Unfortunately, Netgear charges a monthly fee to use the “Smart Parental Controls.” In my opinion, this is a highly anti-consumer practice, especially considering that these are fairly basic router capabilities on a product that costs over $1000.
c3polt
Jun 24, 2024Aspirant
The latest firmware V7.2.6.31
I’m not sure what the modem is, it sits outside my unit
I’m not sure what the modem is, it sits outside my unit
FURRYe38
Jun 24, 2024Guru - Experienced User
This happen while using a different browser?
Does the modem have a sticker with any information on it?
Has a factory reset and setup from scratch been performed since last FW update?
- c3poltJun 24, 2024AspirantYes, I’ve tried with both Chrome and Safari.
I don’t have access to the modem, I live in an apartment where the modems sit in a centralized room we don’t have access to.
I’ve tried one factory reset, no change.- FURRYe38Jun 24, 2024Guru - Experienced User
Had this worked before at all?
- c3poltJun 24, 2024AspirantI can get it working if I do an obscure sequence. Essentially if I go into access control, block the device, then unblock it, the service blocking seems to kick in and work. However, if I then turn off service blocking, and turn it back on, it stops working.