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Forum Discussion
ORBI 960 Ethernet Backhaul Status Out of Sync
I'm running an ORBI 960 with two satellites connected to my LAN via Ethernet. I've had to replace the router due to a power surge from my local utility which damaged my original 960. Everything is wo...
Is the FW on the RBS the same as whats on the RBR? FW needs to be the same.
Try and factory reset the RBS then power them OFF. I would bring both RBS into same room as the RBR for ease of this sync operation.
Then remove both RBS from the RBRs web page Basic tab/Wireless.
Then under Advanced tab/Advanced settings/Wireless, select Generate new Backhaul Password.
Turn ON the RBS one at a time. Use the RBRs web page to Add Satellite.
Wait for the front LED to turn BLUE and then OFF. Keep refreshing the RBRs web page to check status. By the time the front LED turns OFF, status should show GOOD. If so, turn off RBS then turn on next RBS and do same thing.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
Ruegs wrote:
I'm running an ORBI 960 with two satellites connected to my LAN via Ethernet. I've had to replace the router due to a power surge from my local utility which damaged my original 960. Everything is working fine after half a day except that, when I use the web interface for the router, the Backhaul Status of both satellites is 'Out of Sync'. I have tried all the usual things - used the Sync button, factory reset of the satellites, powering off and on, firmware is current - but their status doesn't change.
Additionally, I've noted the following strange behavior that I imagine is related. On the ORBI router web interface, all the attached devices (56 of them) show as connected to the router. When I look at the iOS ORBI app and select either one of the satellites, they both show as having no attached devices. BUT, when I use the web interface for the satellites, they show having numerous devices attached. Additionally, the devices showing as attached wirelessly on the satellite web interface show as attached via wire on the browser's web interface (I've confirmed this by looking at the assigned IP addresses). This last makes sense in a way since the satellites are connected via ethernet to the router.
Thinks are working and maybe I shouldn't care about the backhaul status but the behavior is troubling and the conflicting reports of attached devices is also worrisome.
I'm hoping someone here might have some insights. Thanks in advance.