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Orbi 960 location services not working
Hello, my router is blocking location services. Example, can’t login to ChatGPT because I’m not in a supported region (I live in the USA). I try to use my Sonic app on my phone, my location is not sup...
I got it fixed! I had a BestBuy 2 year warranty, I took it in and they replaced the Orbi, and now it's working fine! All firmware updated, This is 100% a router defect!
could you post a screen shot of the error message?
Does this system have Bitdefender Armor or Smart Parental Controls (SPC) enabled?
- No VPN, Armor Security is on (don’t know how to turn it off) but it also was failing before I enabled it. No SPC
- Another image.
My impression is that Armor can be turned off with the Orbi app. (I have never enabled Armor, and thus have no personal experience. Once my lizard brain saw, "Free Trial." it went into "and then they want money" so the cheapo in me said, "No thanks."
Could you take a minute to verify the Time Setting on this Orbi system? This is a setting on the web interface, Advanced Tab, Administration Menu... NTP Settings.
Thanks for mentioning "no VPN". VPN is often used to manipulate geographical location.
Internet search turns up a number of discussions of this topic:
https://community.openai.com/t/cannot-access-chatgpt-no-matter-what-attempts-i-make/44399
https://www.youtube.com/watch?v=vunKWNLLABk
I liked the advice to delete browser cache (especially the way he pronounced "cach-aye") or to try a different browser.
There was a post on the forum where the ISP reported that the user public IP address was in the wrong state, which resulted in being unable to stream a sports event because it was restricted geographically.
It might be entertaining to contact the Internet Service Provider (ISP) and ask if other customers have reported this problem.
- Time Setting are updated. Was set to UTC. See attachment.
I have tried different browsers, devices, incognito browser, tablets… fails on all devices.
I have called ISP, they are ones that suggested I plug the modem directly into my computer and then try (which I did, and then everything works) so that narrows it down to the router.
SokarNox wrote:
No VPN, Armor Security is on (don’t know how to turn it off) but it also was failing before I enabled it. No SPCIs the Armor on this Orbi the "free trial" or a paid subscription?
It is a paid subscription, but it was not working before I paid for the subscription. I thought maybe stuff stopped working because I was not paying for the service, so I bought it. But like I said, it was already not working before I bought the paid subscription. It was just disabled.
