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Forum Discussion

Josedario's avatar
Josedario
Follower
Jun 01, 2022

Orbi 960 not recognizing all my devices

Please help me with my new orbi 960
I upgraded from 850 to orbi960 router but after doing setup only few of my devices are showing
Cannot see none of my surveillance cameras
Thank you
Jose d

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Are you using same SSID name, PW and IP address pool as before? 


    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers and ALL wireless devices.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network devices.