NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Will307
Mar 30, 2023Tutor
Orbi 960 Placement
I have the Orbi 960 and two Sats. My house is 3200 sq foot built in 1996 (all dry wall no concrete). I have had connectivity issues and speed issues for months. Recently, I decided to unplug both...
- Apr 01, 2023
I know. I read that. I deleted my App and reinstalled it. So far I cant find an example but I am certain it was like this. I'll screen shot an example if I can find one. Some devices that are connected do not show link-speed now.
CrimpOn
Mar 30, 2023Guru - Experienced User
Intermittent issues are the very devil. A fundamental step in troubleshooting is to be able to replicate the problem. Things being fine for a while, and then mysteriously "going bad" only to recover later just sucks.
One area where the Orbi 'app' is superior to the Orbi web interface is displaying information about device connections. In addition to the primitive "WiFi Bars" symbol, the app also displays the "Link Rate". (The Orbi router actually has this information, the web interface simply doesn't display it. There is an Excel spreadsheet that uses the same SOAP network interface to display both the link rate and the connection strength in a spreadsheet. Alas, fewer and fewer people use Microsoft Excel these days.)
Would be interesting to find out what the app says about the connection of those Roku TVs (not Roku devices connected to TVs, correct?)
Generally speaking, centrally locating the primary router is the Holy Grail of WiFi. I would be every so happy if my ISP connection was not upstairs in the very corner of the house. I like the idea of covering the interior with the router and placing satellites on opposite sides near the walls to cover corners and outside.
Not as confident about placing the main router in the garage. If summer heat kills the router, the whole house goes dark.
plemans
Mar 31, 2023Guru - Experienced User
one thing to check was my home was built right around that same time and instead of using phone cable, they used cat5e for all the phone runs. It was cheaper to use at that time and if ran back to a central hub, can be switched over to ethernet jacks versus phone jacks. For under $100, I was able to convert my home to having ethernet in every room and hardwire in all my satellites. So much more reliable performance and I can even hardwire in tv's/roku's.
- Will307Mar 31, 2023Tutor
So it seems like option 1 -- reduce transmission power -- may be my best option.
Yes, they are all Roku TVs (TCL, ONN, etc).
(I might put one in my attic 🙂
The cat5e scenario is interesting.....I will have to check.
- Will307Mar 31, 2023Tutor
Regarding Link Rate, thank you for pointing this out.
But,
I have a Google Nest thermometer about 8 feet away from my router connecting to 5Ghz that shows link rate 72Mbps and then I have an AirTV box two floors up (in attic) on 2.4GHz showing 866Mbps?
- FURRYe38Mar 31, 2023Guru - Experienced User
For that size of home, the RBR and just 1 RBS would be needed.
- Will307Mar 31, 2023Tutor
If my RBR is dead center where would you place the other RBS? Also, I have outdoor Wifi cameras some are >30 feet away. Same answer 1RBR 1RBS?
- CrimpOnMar 31, 2023Guru - Experienced User
Will307 wrote:
I have a Google Nest thermometer about 8 feet away from my router connecting to 5Ghz that shows link rate 72Mbps and then I have an AirTV box two floors up (in attic) on 2.4GHz showing 866Mbps?
This is a puzzle. My (original) Nest Thermostat contains only a 2.4GHz radio chip and connects with a link rate of 72Mbps.
(The 3rd generation Nest does have dual frequency capability. Which do you have?)
Is the AirTV this one: https://www.airtv.net/products/airtv2/#tech-specs ?
If so, it has 802.11ac, which is capable of 866Mbs (with a strong signal).
- Will307Mar 31, 2023Tutor
I have the Nest 3rd Gen -- just bought it recently in favor of my old Ecobee.
Yes, that's my AirTV box.