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danielhev's avatar
danielhev
Follower
Jan 22, 2023

Orbi 960 Satellite cutting out and firmware not the same as router

My Orbi RBE960 system have had many issues lately. I have had problems with connecting the satellite to the router and when I first managed to connect both my satellites to the router it worked fine for just a couple of days. Now the satellites seems to cut out for 1-2 minutes several times a day. I was getting tired of this so I updated the firmware to v6.3.7.10. But after the update my second satellite wouldn’t connect. I turned the satellite off and then on again, and then it connected. But now I noticed that the satellite is not on the same firmware as the router and the other satellite (Router+satellite 1 is on v6.3.7.10 but satellite 2 is on v6.3.7.5)

My question is: what can how can I stop the satellite from cutting in and out?
And is it a problem if satellite 2 is not on the same firmware?