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Forum Discussion
Orbi 960 solid blue light when connected to modem
I’m trying to connect my new Orbi 960 to my cable modem. I’ve unplugged the modem and let it sit for a minute before plugging it back in; then I connected the 960 and plugged it in. The white light p...
“Blue means good” apparently only applies to a satellite unit, rather than the main unit.
The app very specifically says to continue when the light is solid white.
I tried to continue with the solid blue light anyway, but the app wasn’t able to connect to the unit. I suppose I could try again.
As my grandmother would say, "Bless their little hearts" (and this was not a compliment)
The User Manual, pages 11-12 does not mention the router light turning Blue.
https://www.downloads.netgear.com/files/GDC/RBKE963/RBRE960_RBSE960_UM_EN.pdf
Thus:
- The light cannot be blue. It did not turn blue. You are horribly color blind. or....
- "Bless their little hearts". The people who wrote the User Manual (and the (*&%&*^ Orbi 'app' are dumber than dirt.) Blue has always meant "Good", whether on router or satellite. Magenta (fancy word for red) has always meant "Bad".
If the router LED turns blue for three minutes, that means it has connected to the internet.
You forgot option "c": I'm an idiot who was trying to connect one of the satellites to the modem, instead of the "main" unit.
In my defense, my previous LinkSys Velop system didn't have the concept of "satellite" units. They were all the same.
I blame Netgear for not emphasizing that you should ensure you have the base unit, with its distinctive yellow Ethernet port, when you begin setup.
So, NO blue light. Never???