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Forum Discussion

Dan007's avatar
Dan007
Aspirant
May 11, 2024

Orbi 960 system dropps 2.4Ghz devices frequently

I have an Orbi960 system that constantly drops certain 2.4Ghz devices frequently (~1 time a week) until rebooting the whole system (these include Level lock connect wifi devices, Awair air quality se...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
May 11, 2024

It would be useful to confirm:

  • How the 'drop' is detected?
    • Do the devices disappear from the list of Attached Devices (web interface) or from the Orbi 'app' Device Manager?
    • Do the apps interfacing with those devices complain about not being able to connect?
  • Are these devices assigned network IP addresses (in the web Advanced Menu, LAN Setup)?
  • Do these devices appear in the Orbi log file as renewing their network addresses (with DHCP) approximately every 12 hours?

Thanks