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Forum Discussion
Dan007
May 11, 2024Aspirant
Orbi 960 system dropps 2.4Ghz devices frequently
I have an Orbi960 system that constantly drops certain 2.4Ghz devices frequently (~1 time a week) until rebooting the whole system (these include Level lock connect wifi devices, Awair air quality se...
FURRYe38
May 11, 2024Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
Distanced between the RBR/RBS and these 2.4Ghz devices?
Does this happen with the RBS turned OFF?
Does this happend with the devices connected to the separate IoT network?
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many?
Set 20/40Mhz Coexistence to 40Mhz only. Under Advanced Tab/Advanced Settings/Wireless Settings