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Forum Discussion
Orbi 960 working with BT Internet
Are any U.K. members of the community familiar with the Orbi 960 series working in conjunction with BT Internet. My trusty Orbi RBK53 was damaged by a lightning strike in our road and previous to the ...
The ISP should know if a modem or ONT connection is needed to a external router and IF there is any special configurations needed like PPPoE configurations needed on the router.
The new 960 series would be mostly similar to the 50 series on the WAN port so if the RBR50 worked as configured up to it's failure, try putting the 960 RBR online using same configuration as before. I would power OFF the ISP hard ware for 1 minute then back on after connecting the 960 RBR router then power ON the RBR. Check for internet services on the RBR web page and thru the RBR with a ethernet connected PC.
Have the ISP online with you while you try this if needed.