NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MonkeyIsland
Apr 23, 2022Aspirant
Orbi Airprint problems with Epson ET-2650
Hi, I was using my Epson ET-2650 with other Wifi system (Non NetGear) during the last 2 years without any issue. Recently I migrated to Orbi (RBKE963). Printer is visible during a few minutes aft...
TC_in_Montana
Apr 24, 2022Virtuoso
Abel,
Glad it's working now. If you would, please mark the response that you used (assuming it is the reserved address one) as the "Accepted Solution". That way, if someone else runs into this same issue, they can see what was done and know how to resolve it.
Happy Orbi'ing...
MonkeyIsland
May 04, 2022Aspirant
After one week working fine, print is offline again from Windows and Mac devices. I can connect to the local web page of printer but it's not online from computers, iPhones and iPad.
Any other solution?
- TC_in_MontanaMay 04, 2022Virtuoso
Abel,
If you can access the printer's web page - then the printer is connected to the network so thinking this is not a router/satellite issue but rather an issue with the service you are using for printing. If the printer wasn't connected to the network, you wouldn't have been able to get to the web page.
When you say it shows offline from Windows and MAC devices - how are you seeing it offline - or is it trying to print and erroring out and displaying an error message? Have you logged into the router's admin page and see if it shows as an attached device or if it doesn't show up? It would be better to do this through the WebUI vs the app because the app has not been too consistent/reliable lately.
Again - I am not versed in anything run on an Apple based device but for your Windows based device, do you have the Epson Connection Monitor running? Does this show the device is offline? The only time I have had this show as Offline is if I am actually away from home - or if I signed into the Guest Network or if I have a different router online behind the RBKE960 running in router mode so it has a complete different SSID and IP rage. Once again, not on a ET-2650, but on an ET-4750 - not the exact same device, but should be pretty similar. Other than in those cases - my ET-4750 to RBKE963 has been connected, wirelessly, for months with no issues.
- MonkeyIslandMay 05, 2022Aspirant
Hi TC_in_Montana ,
I agree with you, printer is connected to the network. But I think the problem is related with the router<->printer.
Yes, printer is offline and if I tried to print, printer is not receiving. If I want to print, I need to restart the printer. After restart, printer goes offline in the computers after 2-5 minutes.
Yes, printer is attached to Orbi System, It's connected to satellite.
Thanks for your comments
- MonkeyIslandMay 11, 2022Aspirant
I had also problems with my SONOS system and I restart the Orbi router. After that, all started to work again and it has worked for 4 days, but now printer is offline again from my computers and I can not print.
Best Regards,
Abel